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Nano Tips for Customer Centric Communication with Richard Moore

Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this installment, Richard Moore helps you identify how to engage customer communication in a way to build relationships and strengthen the business. Learn about the real meaning of “the customer is always right,” active listening to customers, how customers feel when you’re giving more, the secret of positive interruptions, and more.

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