Incidents are an expected part of building software. However, how you manage incidents will determine how reliable your service will be. In this course, instructor Ibukun Itimi investigates how teams can develop an incident response that involves setting up processes around incident detection, alerting, and communication, as well as postmortems and incident analysis for improvements. PagerDuty is a leading software that helps individuals and teams automate the process of incident management and on-call activities. It is widely used in different industries—tech, healthcare, sports, and more. Join Ibukun in this course as she shows how to use PagerDuty to learn and practice the different phases of the incident response process.
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